题目内容
（请给出正确答案）
-How’s your mother doing？
—_____________________.
A、She is very well
B、She is very kind
C、She is doing shopping now
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| When you were looking for a reliable, honest auto mechanic, how did you find him？Before you went into that restaurant you recently tried, how did you know that it served great food？If you are like most people on the planet, you want to lower your risk of a big ugly surprise so you asked people you trust to refer to a business they trust.Marketers call this friendtofriend recognition of a business "wordofmouth" advertising. When you do a great job for your customer or a bad job, people are going to talk about your business.Unfortunately, because we humans seem to feel negative emotions more intensively than positive ones, we're more likely to tell more of our friends about bad experiences with a business than positive ones.Understand this:Customers believe their own experience.You can't make them believe that your company is wonderful when they felt they were treated badly. So, to get positive wordofmouth going for your business in this servicebased economy, you've got to do a really outstanding job for everyone, exactly. And when you do, you build a great reputation.That takes time.But it forms a close link with your customers in a way that no advertising and no promotional coupon (优惠券) ever could. The good news is that because there are so many different businesses chasing after your customers' money, people want to know whom they can trust.So people are going to be talking about you.Create a free sales force for your business-an army of delightedcustomers who tell everyone that they know how good your company is to do business with.That's a great antidote (解毒剂) todefectionitis. 1. What is the main topic of this passage？ A. A good name will bring you money. B. A person should rely on his friends for business. C. Advertising can make customers believe it's wonderful. D. A company can rely on its associates to survive. 2. According to the passage, whether we go to a place or not depends on________. A. business fame B. media assistance C. particular recognition D. associates'recommendation 3. When you do an outstanding job in service, you will surely________. A. make more money than you expect B. have a mutual understanding with your customers C. build a great reputation immediately D. earn your fame as well as advertise for your company 4. The underlined word "defectionitis" probably means________. A. service imperfection B. customers' distrust C. customers'protection D. service advertisement |
A、A. Professor Zhang is not a successful teacher.
B、B. Professor Zhang must be very popular among her students.
C、C. The woman likes Professor Zhang’s classes very much.
D、D. The woman is one of Professor Zhang’s favorite student
Two years ago，Li Qiu began to study in a middle school. He does well in all his lessons and now he's becoming more and more interested in science. He likes to try out new ideas and hopes to be an inventor. This term he's learned electricity (电学). He always watches TV carefully. Last Saturday，when he came back home，his parents were working in the fields. He looked at the new color TV for a while. Then he began to take apart (拆) it. Three hours later his mother came in and saw him fixing the TV set. She was surprised and asked，“What are you doing here，Li Qiu?”
“I took apart the TV just now.”
“Don't worry about it，Mummy,” said the boy “I only want to know how it works.”
“Have you refixed it together?” asked Mum.
“No，Mum，” the boy said in a hurry. “Look，there are some parts left. I don't know where to put them.”
1)、Li Qiu's house is outside the town.
A.T
B.F
2)、Li Qiu is in Grade Two now.
A.T
B.F
3)、Li Qiu becomes interested in science because he wants to be an inventor.
A.T
B.F
4)、Li Qiu thought he could refix a television.
A.T
B.F
5)、In fact，Li Qiu has broken their TV down.
A.T
B.F
— ________________
A.That's all right
B.How are you doing？
C.I'm doing well.
B.汽车企业生产用于本企业管理部门使用的小轿车
C.化妆品企业生产用于赠送客户的高档化妆品
D.卷烟企业生产用于连续生产卷烟的烟丝
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