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听力原文：W: They may be proud of their new facilities, but frankly I'm disappointed. The nurses are not friendly arid everything seems to be running behind schedule.
M: Not to mention the fact that it's noisy because no one observes visiting hours.
Q: What are they talking about？
(2)
A．Hospital.
B．Bank.
C．Airport.
D．Library.
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听力原文：W: Excuse me, Mr. Johnson, may I ask you a question？
M: Sorry, Mary. I'm about to give a class now.
Q: What may Mr. Johnson be？
(8)
A．A teacher.
B．A student.
C．A businessman.
D．A policeman.
听力原文：W：This room rents for $20 a week．
M：I'll take it. May I move in next week？
Q：Who do you think the woman is？
(9)
A．A saleswoman.
B．A waitress.
C．A landlady.
D．A teacher.
听力原文：M: Hello! May I speak to Miss Lee？
W: Maybe she was out. Hold on, please.
What is the woman going to do next？
A．Making a phone call.
B．Going to a meeting.
C．Checking if Miss Lee is in.
听力原文：M: Hello. This is John Green. May I speak to Sally, please？
W: This is Sally speaking.
Q: What are they doing now？
(5)
A．Talking about John.
B．Talking about Sally.
C．Making a call.
D．Saying "hello".
听力原文：M: Good morning . May I help you？
W: Good morning. I' d like to get three 50-cent stamps.
M: Here you are. One dollar and 50 cents in all, please
Where are they？
A．In a bank.
B．At a post.
C．In a department store.
听力原文：W: Hello! May I speak to Mr. Black？
M: Sorry. He's not in at the moment. May I take a message？
Q: What does the woman want to do？
(12)
A．Pass a letter to Mr. Black.
B．Talk to Mr. Black.
C．See Mr. Black.
D．Ask about Mr. Black.
听力原文：W: Hello, 79375828.
M: Hello, this is James Clock. May I have a word with Mary？
W: Hold on, I'll just see if she's in.
M: Ok.
W: Sorry, I'm afraid she's not here.
Who answered the phone？
A．James Clock.
B．Mary.
C．Sue.
D．Not mentioned.
听力原文：M: May I help you, madam？
W: Yes, I'd like to have a cake and a cup of coffee, please.
M: Black or white？
W: White, please.
What is the man's profession？
A．A waiter.
B．A cook.
C．A salesman.
D．A shop assistant.
听力原文：M: I'd like to have a plane ticket to Paris.
W: May I see your ID card please？
Q: What is the mail doing？
(21)
A．Buying an air ticket.
B．Looking for his ID card.
C．Checking in at the airport.
听力原文：M: May I take a look at the blue skirt？
W: Of course. It looks nice on you.
Q: Where are they talking？
(20)
A．In a shop.
B．At school.
C．In a cinema.
听力原文：M: May I borrow your bike？
W: Sorry, Annie. My bike is broken. You may borrow Kate's or Marian's.
Q: Whose bike is broken？
(17)
A．Kate's.
B．Annie's.
C．Marian's.
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