The guest is told to check in 30 minutes prior to his waiting time.()
The guest is told to check in 30 minutes prior to his waiting time.()
The guest is told to check in 30 minutes prior to his waiting time.()
(27)
A.It was predicted that I would be the Guest of Honour at the Show.
B.I had to wait for 20 years before I was invited to the Show.
C.I didn't expect that I would be the Guest of Honour at the Show.
D.I suspected that I would be given a leading role in the movie.
he found Bill was in a bad mood. When he asked what the problem was , Bill told Zhang Tao that his son Adam got furious about the noise Zhang made when walking upstairs and also because he was using too much water in the solar powered shower and Adam had to have his shower in cold water. Bill told Zhang Tao that he should walk more softly in future , and have a fast shower to save water. Zhang Tao felt uneasy.
How could the host set such rules for his guest?!
Question:
Why did Zhang Tao feel uneasy?
Now, please understand that we have no written service rules【25】lost photos in the park.【26】,the clerk at the front desk【27】Disney's idea of caring for our guests. She asked the woman to leave her a couple rolls of【28】film, promising she would take care of the rest of our show at Polynesian Luau. Two weeks later the guest received a【29】at her home. In it were photos of all the actors of our show,【30】signed by each performer. There were also【31】of the public procession (游行队伍)and fireworks in the park, taken by the front-desk clerk in her own【32】after work. I happened to know this【33】because this guest wrote us a letter. She said that never in her life had she received such good service from any business.
Excellent【34】does not come from policy (政策) handbooks. It comes from people who【35】—and from a culture that encourages and models that attitude.
(41)
A.expected
B.realized
C.paid
D.enjoyed
Now, please 【C4】______ that we have no written service standards covering lost luau snapshots. 【C5】______ ,the hostess at the front desk understood Disney's philosophy of caring for our guests. She asked the 【C6】______ to leave her a couple of rolls of fresh 【C7】______ ,promising she would take care of the 【C8】______ .
Two weeks 【C9】______ , this guest received a package at her home. In 【C10】______ were photos of the entire cast of our luau show, personally autographed by each performer. There were also 【C11】______ of the parade and fireworks in the theme park, 【C12】______ by the front-desk 【C13】______ on her own time,after work. I happen to 【C14】______ this story because this guest wrote us a letter. She said that never in her life had she received such compassionate 【C15】______ from any business establishment. Heroic service does not come from policy manuals. It comes from people who care—and from a culture that encourages and models that attitude.
told pictures developed understand Fortunately
woman film rest later it
hostess know service photos taken
【C1】______
Passage Four(36~40) One of Britain’s bravest women told yesterday how she helped to catch suspected (可疑的) police killer David Bieber—and was thanked with flowers by the police. It was also said that she could be in line for a share of up to the £30,000 reward money。
Vicki Brown, 30, played a very important role in ending the nationwide manhunt. Vicki, who has worked at the Royal Hotel for four years, told of her terrible experience when she had to steal into Bieber’s bedroom and to watch him secretly. Then she waited alone for three hours while armed police prepared to storm the building。
She said: “I was very nervous. But when I opened the hotel door and saw 20 armed policemen lined up in the car park I was so glad they were there. ”
The alarm had been raised because Vicki became suspicious (怀疑) of the guest who checked in at 3 pm the day before New Year’s Eve with little luggage and wearing sunglasses and a hat pulled down over his face. She said: “He didn’t seem to want to talk too much and make any eye contact (接触). ” Vicki, the only employee on duty, called her boss Margaret, 64, and husband Stan McKale, 65, who phoned the police at 11 pm。
Officers from Northumbria Police called Vicki at the hotel in Dunston, Gateshead, at about 11:30 pm to make sure that this was the wanted man. Then they kept in touch by phoning Vicki every 15 minutes。
“It was about ten past two in the morning when the phone went again and a policeman said ’Would you go and make yourself known to the armed officers outside?’ My heart missed a beat. ”
Vicki quietly showed eight armed officers through passages and staircases to the top floor room and handed over the key。
“I realized that my bedroom window overlooks that part of the hotel, so I went to watch. I could not see into the man’s room, but I could see the passage. The police kept shouting at the man to come out with his hands showing. Then suddenly he must have come out because they shouted for him to lie down while he was handcuffed (带上手铐). ”
第36题:The underlined phrase “be in line for” (paragraph 1) means 。
A. get B. be paid C. ask for D. own
5. A Golden Apple Zeus held a banquet in celebration of the marriage of Peleus and Thetis. Left off the guest list was Eris (goddess of discord), and upon turning up uninvited, she threw or rolled a golden apple into the ceremony, with an inscription that read:"to the fairest." Three goddesses claimed the apple: Hera, Athena and Aphrodite. Zeus remembered Paris of Troy as being the most beautiful of mortal men and was aware of the bull-judging contest which was soon to come, in which Paris would be judge. So Zeus sent Ares, who disguised himself as a bull, which was one of his symbols. Ares accepted this duty given by Zeus humorously. Being a god, he appeared perfect in all respects and therefore was awarded the Golden Laurels. Zeus named Paris as the judge as he knew that Paris would be a fair and equal judge. He gave the apple to Hermes and told him to deliver it to Paris and tell him that the goddesses would accept his decision without argument, and so the goddesses appeared. Each of the goddesses offered Paris a gift as a bribe in return for the apple. First, Hera promised him to give him the supreme right, and bless him to be a superior ruler, Athena is willing to give him wisdom and strength, encouraged him to have the courage to adventure, break a hero brilliant road. Aphrodite promised to let the world's most beautiful woman in love with her, and volunteered to be his wife, Helen, at that time of Sparta. Prince Paris think it over and over again, feel right and rule he inherited his father 's throne, after can be, the hero's path he have a good ability to play, but the beauty is not every day can be encountered, especially women always love him. Besides, he felt that Aphrodite with the smallest waist, is the standard S shape. Paris chose Aphrodite, a decision that ultimately led to the start of the Trojan war. Paris soon went to celebrate the marriage of Helen and Menelaus with his brother. They spent the night there, and Menelaus was called to Agamemnon, and thus Helen and Paris were left alone. In this time they made love, and Helen left Menelaus and sailed to Troy with Paris, thus initiating the Trojan War. 10. Who got the apple at last?
A、Helen.
B、Aphrodite.
C、Hera.
D、Athena.
A.Before the meal.
B.During the meal.
C.When the guest arrives.
D.When the guest leaves.
5. A Golen Apple Zeus held a banquet in celebration of the marriage of Peleus and Thetis. Left off the guest list was Eris (goddess of discord), and upon turning up uninvited, she threw or rolled a golden apple into the ceremony, with an inscription that read:"to the fairest." Three goddesses claimed the apple: Hera, Athena and Aphrodite. Zeus remembered Paris of Troy as being the most beautiful of mortal men and was aware of the bull-judging contest which was soon to come, in which Paris would be judge. So Zeus sent Ares, who disguised himself as a bull, which was one of his symbols. Ares accepted this duty given by Zeus humorously. Being a god, he appeared perfect in all respects and therefore was awarded the Golden Laurels. Zeus named Paris as the judge as he knew that Paris would be a fair and equal judge. He gave the apple to Hermes and told him to deliver it to Paris and tell him that the goddesses would accept his decision without argument, and so the goddesses appeared. Each of the goddesses offered Paris a gift as a bribe in return for the apple. First, Hera promised him to give him the supreme right, and bless him to be a superior ruler, Athena is willing to give him wisdom and strength, encouraged him to have the courage to adventure, break a hero brilliant road. Aphrodite promised to let the world's most beautiful woman in love with her, and volunteered to be his wife, Helen, at that time of Sparta. Prince Paris think it over and over again, feel right and rule he inherited his father 's throne, after can be, the hero's path he have a good ability to play, but the beauty is not every day can be encountered, especially women always love him. Besides, he felt that Aphrodite with the smallest waist, is the standard S shape. Paris chose Aphrodite, a decision that ultimately led to the start of the Trojan war. Paris soon went to celebrate the marriage of Helen and Menelaus with his brother. They spent the night there, and Menelaus was called to Agamemnon, and thus Helen and Paris were left alone. In this time they made love, and Helen left Menelaus and sailed to Troy with Paris, thus initiating the Trojan War. 9. Why did Eris roll the apple to the ceremony?
A、Because she was the goddess of discord.
B、Because she wanted to play a game with them.
C、Because she wanted to know who is the fairest goddess.
D、Because she wanted to revenge when she wasn’t invited to the ceremony.
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