A.instruments
B.facilities
C.appliances
D.equipment
A.instruments
B.facilities
C.appliances
D.equipment
People buy online then go to the store to collect their purchases because they ______.
A.don't want to wait for delivery.
B.like being in a store.
C.know they can return the goods if they are faulty.
A、Capital gain
B、Principal payment
C、Reinvestment of coupon payments
D、空
A business has the following figures for the year ended 31 December 2000
$
Stock at beginning of period 85,000
Stock at the end of period 90,000
Purchases 300,000
Purchases return 25,000
Cost of goods sold is ______.
A.$295,000
B.$270,000
C.$305,000
D.$280,000
A、Dr Purchases $450 Dr Purchase Returns $700 Cr Cash $450 Cr Trade Payables $700
B、Dr Purchases $450 Dr Trade Payables $700 Cr Purchase Returns $1,150
C、Dr Purchases $450 Dr Trade Payables $250 Cr Purchase Returns $700
D、、 Dr Purchase Returns $700 Dr Purchases $450 Cr Trade Payables $1,150
A、Merchandise expense 100 Merchandise return 100
B、Accounts Payable 100 Merchandise inventory 100
C、Income summary 100 Accounts Payable 100
D、Accounts Payable 1000 Merchandise inventory 1000
What are the listeners asked to do?
A.Clean the room
B.Make their final purchases
C.Prepare to leave the building
D.Turn off the lights
?Read the text below about how to order products.
?In most of the lines (41-52) there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.
?If a line is correct, write CORRECT on your Answer Sheet.
?If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Special Products Co.—How to Order
Our specialty is our convenient catalogue system. Instead of spending time going to a shop, you simply order with it directly from us.
41.Ordering is easy and delivery fast. Once received, your order will
42.normally be dispatched within 72 hours. We will inform. to you
43.immediately should any items be out of stock. If you are not happy
44.with your purchases please return them to us within the 15 days in their
45.original packaging and we will return you for in full. Quality is our main
46.criterion. Each item is under unconditionally guaranteed for 6 months.
47.You will receive a receipt and with your order which is your guarantee.
48.In the unlikely event of damage to an item during delivery, should please
49.contact with us immediately on 56513726 and we will arrange for
50.its return or replacement.
51.All prices and promotional
52.offers are valid until 30th September.
(41)
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy's Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even Offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. In that way, they don't have to carry heavy bags out to the car.
In America, customer service continues long after the sale. Many products come with a money-back guarantee, ff there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.
From the passage we know in America the principle of customer service is ______.
A.to be fast and convenient
B.to make customer the center of attention
C.to be the first in the world
D.to make the customer feel at home
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