A、monitoring and improving
B、specification
C、implementation
D、evaluation
A.cooperative with
B.consistent with
C.cooperative in
D.consistent in
听力原文:M Do you know someone named Ellen Fisher? Works in Procurement, I think?
W No, she's in Human Resources. Yes, I know her, we work together quite often. Why?
M I've been put on a project team that she's leading. I just wanted to know what she's like.
W Very businesslike. She's nice, don't get me wrong. But when it's time to work, she doesn't waste time. She's a great project manager; I think you'll enjoy working with her.
Where does Ellen Fisher work?
A.Procurement
B.Human Resources
C.Business Support
D.Facility Services
听力原文: Good morning! I am pleased to address you today at this 2nd IT Outsourcing Conference and Expo. If my memory serves me right, I spoke on a similar occasion last year and, like you, I find that the notion of IT Outsourcing has taken on some new dimensions. I should like to share some of my thoughts with you.
Catalyzed by international trading, the business environment has become increasingly competitive nowadays. To strive for survival or sustain competitiveness in market, organizations have in work on initiatives to reduce costs and enhance efficiency. Outsourcing has been an important strategy to help achieve these organizational goals. Through outsourcing, organizations can farm out non-core functions to outsourcers, enabling the organizations to re-prioritize and re-direct their resources on their core areas of competency. With this value preposition, it is common to see outsourcing being enlisted on the standing agenda of most organizations today. In this regard, from what I can observe government departments are not immune to competitive forces. In fact, in some cases government faces some unique and more challenging situations than the private sector when it comes to outsourcing. These include the procurement framework, the business and contract models, terms of payment, and measures to address the issues arising from surplus staff as a result of outsourcing.
Let me spend a few minutes on the outsourcing landscape as we see it. Over the years, the classical model of IT outsourcing, e.g. project-by-project outsourcing, has taken on new varieties, including organizational and business process Outsourcing. With the maturity of the outsourcing market and the increasing integration between business and IT, we see there is an increasing trend for organization to consider business process outsourcing. With these additional choices, the approach to Outsourcing in a given organization has become necessarily complex and requires in some cases careful crafting of contracts and extensive due diligence exercises.
We also see a growing trend of outsourcing taking place in this part of the region too. In a recent forecast by Gartner, it predicts that the Asia/Pacific IT services market will grow at a compounded annual growth rate of 9 percent through 2009, outpacing the global growth rate of 5.5 percent. We see the growth mainly coming from countries such as China and India which have been actively developing their Outsourcing markets in the recent years.
?You will hear an opening keynote at the 2nd IT 0utsourcing Conference & Expo.
?As you listen, for questions 1—12, complete the notes, using up to three words or a number.
?You will hear the recording twice.
SELLING TACTICS
NOTES
Outsourcing in general:
1. The business environment has become increasingly______
2. Organizations try to reduce costs and______
3. Outsourcing can help achieve these______
4. In most organizations today, outsourcing has been enlisted on the______
5. Government departments are not immune to______
6. Government faces some unique and more challenging situations than the
Outsourcing Trends:
7. Spend a few minutes on the outsourcing______
8. One classical model of IT outsourcing is______
9. There is an increasing trend for organization to consider______
10. The approach has become necessarily______
11. The Asia/Pacific IT services market will row at a rate of 9 percent through______
12. The growth mainly comes from countries such as______
Many of you may be asking, "What does this mean to my company? Why should I even pay attention to this Internet hype?" It has everything to do with survival. That's right- survival. This is a fundamental change in global business, and there will be a point in the not-too-distant. future where. it will be impossible to catch up, or even stay in the game!
In the past, companies that achieved excellence also snatched up market share and competitive advantage. Companies who fell short of this standard received lower market share but could still survive. That was when the world of business was more forgiving.
Times have changed. On October 15,1995, the "Knowledge Age" arrived and ushered the Information Age out the door with the market capitalization of Microsoft surpassing that of IBM. Today, leveraging knowledge, relationships, and information around a well-defined business model distinguishes great companies from average ones. The great ones take advantage of their core competencies and outsource non-core competencies in order to achieve an agile business model that can respond quickly to e-business opportunities.
Let's look at the four cornerstones in e-business that should be a part of your business model.
Controls through the ERP dashboard. An integrated technology architecture allows you to distribute real-time information instantly across the enterprise. This fundamental foundation, known as the Enterprise Resource Planning (ERP) system, must become the "dashboard" that provides controls and status information to allow forward decision making. For example, discovery of an inventory problem a month after it occurs may enable use of this information to correct a problem. But a month is like dog years in e business! You need information to act on when the problem occurs, and that's why an integrated technology architecture must be in place to succeed in cyber commerce. A word of caution here: it takes years to realistically achieve this integrated infrastructure.Waiting for the newest wave of hardware or software can be the kiss of death. Relying on old legacy financial systems is like driving down the highway by looking in the rear-view mirror v. s. looking at the dashboard to understand performance NOW.
Get rid of waste. Once the fundamental infrastructure is in place, the concept of the "extended enterprise" comes into play. It's not just about integrated "lowest-cost" manufacturing and streamlined distribution processes, although both are key components. It involves taking waste out of the entire value chain through effectively implementing technology, along with building strong alliances and partnerships. Take General Electric (GE), who has informed its suppliers that it will conduct its entire procurement process on the Internet via electronic procurement communities. So if a company wants to do business with GE, it needs to do it GE's way-online.
Know the customers. Best-practice companies today have a deep understanding of their customer base and their levels of satisfaction with their products and services. E-business will have a dramatic impact on those companies who continue to market their products and services via the costly face-to-face direct selling model. Companies who foster online communities and communications with their customers will enjoy customer loyalty and market share.
Information is power. Finally, none of the other three cornerstones is very meaningful without accurate profit information. The streamlining process is impossible without cle
A.To tell why you should shift to e-business.
B.To inform. you of some steps to bring your business online.
C.To suggest that e-business will replace the conventional business model.
D.To advice you to regard the four cornerstones as your e-business model.
Would you like to go to attend the conference on global warming with me? (). but I should finish my homework first.
A、 It’s hard to say
B、 You’re welcome
C、 I’d love to
M:Oh, Alice, I just don't buy his theory that global warming is caused by humans. There is a lot we don't know.
Q:What can we learn from the conversation?
(16)
A.Prof. Steve's lecture on global warming is well-grounded.
B.Larry does not accept Prof. Steve's point as completely true.
C.Alice believes global warming is caused by human being.
D.Both Larry and Alice are optimistic about global warming.
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