Watch the video clip again and fill in the blanks with proper words. Rose reassures Gloria

that their products have passed a rigid 1 ________ before they are 2 _________. As Manning’s store has been doing business with TAF for a long time, Gloria has absolute 3________ in TAF’s inspection work. Rose cannot promise a compensation right away because there may be other 4 _________ causing allergy. She will report the case to the 5 _____________ immediately.