题目内容
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[主观题]
If the company mainly sells consumer products then it has to focus on how to identify and satisfy consumers' needs in order to develop its business.
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发布时间：2022-01-07
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A、Midwest
B、West
C、East
D、Southwest
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第1题
Sherwood Anderson’s sketches and tales drew upon his own experiences in the American _________ at the end of the nineteenth century.
第2题
I was a teacher but I want to be a doctor now. ______
A) So is my friend B) So do my friend
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第3题
•Read the article about the future of a company conference.
•Choose the best word to fill in each gap, from A, B or C.
•For each question (29 -40) , mark one letter (A, B or C) on your Answer Sheet.
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(29)
A．By
B．With
C．At
第4题
Read this part of a letter
Dear Sir or Madam
Our Order Number 8044P
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer's ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours faithfully
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&8226;Write a reply to your customer
&8226;thanking him for his letter
&8226;apologising
&8226;saying what you are going to de about his complaint
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第5题
Market saturation and stiff competition will lead to:
A、Dwindling product popularity;
B、Shrinking market share;
C、Plummeting prices;
D、Increasing brand loyalty;
第6题
The following belong to the category of intangible products:
A、Health care;
B、Financial services;
C、Airline services;
D、Hospitality service;
第7题
In service industry, the importance of employees in the company’s development is less than that in other industries.
第8题
Micro-environment includes small forces within the company that affect its ability to serve its customers.
第9题
Macro-environment refers to larger societal forces that can affect the micro-environment.
第10题
It is often criticized that company’s long-term development interest are sacrificed just to meet shareholders’ short-term interests.
