题目内容
（请给出正确答案）
What does the customer want to do？
A．Use a coupon
B．Return an item
C．Exchange an item
D．Place an order for an item
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更多“What does the customer want to…”相关的问题
A、Ancient Architecture
B、Ruins
C、Folk Custom
D、Museums
What does Martha say about her employees？
A．They must listen, more carefully to what customers say.
B．She finds what they can tell her very useful.
C．It is difficult to recruit enough good quality staff.
听力原文：M: Next time you invite me to dinner, shall I bring a bottle of wine？
W: That's all right with me, but you know it is not the custom to bring spirits to people's homes in this country.
Q: What does the woman think about the man's offer？
(19)
A．She accepts it.
B．She tells him to decide for himself.
C．She rejects it.
D．She will think about it.
Dining Custom
Every land has its own dining custom，and the United States is no exception．Americans feel that the first rule of being a polite guest is to be on time．If a person is invited to dinner at 6：30，the hostess expects him to be there at 6：30 or no more than a few minutes after． Because she usually does her own cooking，she times the meal so that the coffee and meat will be at their Best at the time she asks the guest to come．If he is late，the food will not be so good，and the hostess will he disappointed．When the guest can not come on time，he calls his host or hostess on the telephone，gives the reason，and tells at what time he thinks he can come．
As guests continue to arrive，the men in the group stand when a woman enters and remain standing until she found a chair．A man always rises when he is being introduced to a woman．A woman does not rise when she is being introduced either to a man or a woman unless the woman is much older．
When the guests sit down at a dinner table，it is customary for the men to help the ladies by pushing their chairs under them．
Even an American may be confused by the number of knives，forks，and spoons besides his plate when he sits down to a formal dinner．The rule is simple，however：use them in the order in which they lie，beginning from the outside．Or watch the hostess and do what she does．The small fork on the outside on the left is for salad，which is often served with the soup．The spoon on butter spreader，on a small bread-and-butter plate at the left．As the bread is passed，each quest puts his piece on the bread-and-butter plate．
第 1 题 As a country of immigrants，the U．S．does not have its own dinning customs．
A．Right
B．Wrong
C．Not mentioned
Dining Custom
Every land has its own dining custom, and the United States is no exception. Americans feel that the first rule of being a polite guest is to be on time. If a person is invited to dinner at 6:30, the hostess expects him to be there at 6 : 30 or not more than a few minutes after. Because she usually does her own cooking, she times the meal so that the coffee and meat will be at their best at the time she asks the guest to come. If he is late, the food will not be so good, and the hostess will be disappointed. When the guest can not come on time, he calls his host or hostess on the telephone, gives the reason, and tells at what time he thinks he can come.
As guests continue to arrive, the men in the group stand when a woman enters and remain standing until she found a chair. A man always rises when he is being introduced to a woman. A woman does not rise when she is being introduced either to a man or a woman unless the woman is much older.
When the guests sit down at a dinner table, it is customary for the men to help the ladies by pushing their chairs under them.
Even an American may be confused by the number of knives, forks, and spoons besides his plate when he sits down to a formal dinner. The rule is simple, however: use them in the order in which they lie, beginning from the outside. Or watch the hostess and do what she does. The small fork on the outside on the left is for salad, which is often served with the soup. The spoon on butter spreader, on a small bread-and-butter plate at the left. As the bread is passed, each guest puts his piece on the bread-and-butter plate.
As a country of immigrants, the U.S. does not have its own dinning customs.
A．Right
B．Wrong
C．Not mentioned
Section A
Directions: In this section, you will hear 8 short conversations and 2 long conversations. At the end of each conversation, one or more questions will be asked about what was said. Both the conversation and the questions will be spoken only once. After each question there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best answer.
听力原文：M: Next time you invite me to dinner, shall I bring a bottle of wine？
W: That's all right with me, but you know it is not the custom to bring alcohol to people's homes in this country.
Q: What does the woman think about the man's offer？
(12)
A．She accepts it.
B．She rejects it.
C．She tells him to decide for himself.
D．She will think about it.
It is thought the Crusaders brought the custom of dyeing eggs to Europe during the Middle Ages, as it was common practice among the Egyptians, Persians, Greeks and Romans to dye eggs for their spring festivals.
In eastern and central Europe, Easter eggs are taken very seriously. The most elaborate eggs are decorated by the people from Poland and Ukraine. They call them "pysanki" eggs, which mean written eggs. Thus began the custom of writing on Easter eggs.
The most elaborate Easter eggs are not even real eggs. A Russian jeweler, Carl Faberge, made his eggs out of gold, silver and jewels. The eggs opened to show tiny figures of people, animals, plants or buildings. The Russian emperor gave these eggs as gifts.
The custom of wearing new clothes on Easter began around 300 A. D., around the time of Constantine, the
first Christian emperor. He decreed that members of his court should wear their finest clothes on Easter.
The custom of the Easter egg hunt was started by a German duchess. It was said the brightly decorated eggs were left by the Easter rabbit for the country children, who made a game of finding the eggs.
What does the egg stand for？
A．The symbol of peace.
B．The good wishes given by the parents to their children.
C．The reoccurrences of good luck.
D．The start of new life.
A.Repair the application.
B.Use Programs and Features in the Control Panel to change the application.
C.Copy the application shortcut to the Start menu for All Users.
D.Assign the Full Control permission to the application shortcut to the Everyone group.
【简答题】翻译信函： Date: May 18th, 2016 Dear Sirs, Thank you for the information. We have full of confidence to meet your quality level. Now we can assure you by offering some FAQs as follows. Q1: How do we control the product quality？ ① We can control our rate of substandard products under the 0.1‰. ② We have our individual QC managers, who are responsible for checking each item and overseeing the whole product process. ③ Color can be customized. Q2: What are the improvements of our cosmetic pencil？ ① It’s easy to color and it’s easy remove by remover oil. ② Supplier from Korea, high quality so that make-up more sophisticated. ③ 21 cm. It’s longer than others sell in the market. ④ It can keep using 1 year ,it wouldn’t melt in hot weather. Q3: Does OEM & ODM order is acceptable？ Definitely no problem for custom designs, we work on OEM orders, which mean size, material, quantity, design, packing solution etc., will depend on your requests; and your logo will be customized on our products. Q4: What is the MOQ for your production？ Pls consider the mini order of 5,000 pieces. Worth mentioned is that not only we sell products, but what we sell is service. We offer you a series of excellent services including basic services, customized services, after-sale services, which is covered in the leaflet having sent to you. Any further questions, please be free to inform us! Best regards! Zheng Hao
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