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Smith Sports Equipment P.O.Box 1014Tulsa, Oklahoma 74109—1014 Phone 918 555-1642 Fax 918 5

Smith Sports Equipment

P.O.Box 1014

Tulsa, Oklahoma 74109—1014

Phone 918 555-1642

Fax 918 555-0170

September 21, 2002

Mr. Michael Trigg

17 Westwood Place

Quincy, MA 02171

Dear Mr. Trigg,

Thank you for writing to us on September 15th about the trouble you experienced with our model 191 fishing reel(线轴) and for sending the reel to us for examination. We are sorry to hear about the difficulties you had with the release button.

We have examined your reel and found the problem. It seems that a retaining pin(针) on the button spring was pushed into the side of the reel casing(包装), thereby making it inoperable(不可操作的). The retaining pin is a vital yet delicate part of your reel. In order to make it function properly, it must be pushed gently. Since the pin was damaged by misuse, we are not able to refund(退还) your purchase price.

We will be pleased, however, to repair your reel for $9.98 and return it to you for more hours of fishing pleasure. Please let us know your decision.

I look forward to hearing from you soon.

Respectfully,

Ralph Montoya,

Manager of Customer Relations Department

When did Mr. Trigg write to the manager about the reel he bought？

On ______.

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第1题

Neither Mr. Smith nor his children ______ taking part in the sports meet this year.A．wasB．

Neither Mr. Smith nor his children ______ taking part in the sports meet this year.

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第2题

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D．educators to have more control over grades

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第3题

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C．students to compete for better grades

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第4题

David Smith refers to himself as having been a clothes addict because（）

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B．he couldn’t stand a clean appearance

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第5题

听力原文：This is today's sports news.In the world of tennis, the London International Tenn

听力原文： This is today's sports news.

In the world of tennis, the London International Tennis Tournament ended today. Samuel Cox of the United States was the winner with Lloyd Smith, of Great Britain, finishing second. Cox scored a decisive victory over Smith in his first major victory outside the United States. His victory also marked the first time that an American has won the London Tennis Tournament in over fifty years. The only other American to win it was Fred Jackson in 1938. Cox won the tournament quickly in three sets. He started out playing aggressively, and the overwhelmed Smith could not keep up with its overpowering serves. Cox took home the $ 500,000 cash prize and Smith received $ 350,000. When asked about the big victory, Cox stated he just hopes to be able to win again in next month's tournaments in Paris and Copenhagen.

In the world of soccer, Cuba upset Germany, last year's winner, in the opening games of the International Soccer Cup. The Cuban team won in a difficult match that lasted over five hours. The match was intense, and their victory shocked many who believed that the German team could easily defeat the relatively obscure Cuban team. The German coach, noticeably disappointed at their first, round loss, told reporters that he hopes to train his team harder for next year's tournament. Cuba will play Brazil in the next game tomorrow. Overjoyed at their surprise victory, they hope to continue this winning streak and eventually capture the tournament.

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A．Paris.

B．Copenhagen.

C．New York.

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第6题

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第7题

EFive years ago, David Smith wore an expensive suit to work every day. "I was a clothes ad

E

Five years ago, David Smith wore an expensive suit to work every day. "I was a clothes addict," he jokes. "I used to carry a fresh suit to work with me so I could change if my clothes got wrinkled." Today David wears casual clothes and a sports shirt to the office. He hardly ever wears a necktie. "I'm working harder than ever," David says, "and I need to feel comfortable."

More and more companies are allowing their office workers to wear casual clothes to work in the United States. The change from formal to casual office wear has been gradual. In the early 1990s, many companies allowed their employees to wear casual clothes on Friday (but only on Friday). This became known as "dress-down Friday" or "casual Friday"."What started out as an extra one-day-a-week benefit for employees has really become an ev- eryday thing." said business consultant Maisly Jones.

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David Smith refers to himself as having been "a clothes addict", because______.

[A] he often wore casual clothes and a sports shirt

[B] he couldn't stand a clean appearance

[C] he wanted his clothes to look neat all the time

[D] he didn't want to spend much money on clothes

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第8题

Term loans can be used to fund ______.A．the purchase of inventoryB．the purchase of equipme

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D．securities dealers to purchase new securities

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第9题

Section BDirections: In this section, you will hear 3 short passages. At the end of each p

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Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： Hello ! Everyone ! I' m Kristine Lu Blake in Los Angeles. And here is a quick update of the headlines of CNN. A 16 year-old schoolboy, Andy Smith was recovered at home yesterday after being trapped all night in the cold store at the butcher' s shop where he works after school. The door swung shut as he was putting meat into the store. He realized he was left all alone after he bad shouted and kicked the door and no one answered. He kept warm by jumping and running for about 13 hours. And we' d like you to make a prediction about Andy Smith at Lu Blake com Poll. Do you believe Andy Smith will remain working at that shop？ And this is prediction now. Now, well, ff you want a prediction, remember, some of all the predictions of "the Blake Factor" of listeners come true. We'll keep you up-to-date on that breaking story on our next hour update that comes your way just after the top of the hour. Stay tuned now, stay with us "World Sports" with Donald Kabuda continues right now, right here on CNN.

(27)

A．The butcher.

B．The butcher' s son.

C．A student who does a part-time job.

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第10题

Five years ago, David Smith wore an expensive suit to work every day. "I was a clothes add

ict," he jokes. "I used to carry a fresh suit to work with me so I could change if my clothes got wrinkled." Today David wears casual clothes and a sports shirt to the office. He hardly ever wears a necktie. "I'm working harder than ever," David says, "and I need to feel comfortable."

More and more companies are allowing their office workers to wear casual clothes to work in the United States. The change from formal to casual office wear has been gradual. In the early 1990s, many companies allowed their employees to wear casual clothes on Friday (but only on Friday). This became known as "dress-down Friday" or "casual Friday"."What started out as an extra one-day-a-week benefit for employees has really become an ev- eryday thing." said business consultant Maisly Jones.

Why have so many companies started allowing their employees to wear casual clothes？ One reason is that it's easier for a company to attract new employees if it has a casual dress code. "A lot of young people don't want to dress up for work," says the owner of a software company, "so it' s hard to hire people if you have a conservative dress code." Another reason is that people seem happier and more productive when they are wearing comfortable clothes. In a study conducted by Levi Strauss and Company, 85 percent of employers said that they believe that casual dress improves employee morale (士气). Only 4 percent of employers said that casual dress has a negative impact on productivity. Supporters of casual office wear also argue that a casual dress code helps them save money."Suits are expensive, if you have to wear one every day," one person said. "For the same amount of money, you can buy a lot more casual clothes."

David Smith refers to himself as having been "a clothes addict", because______.

A．he often wore casual clothes and a sports shirt

B．he couldn't stand a clean appearance

C．he wanted his clothes to look neat all the time

D．he didn't want to spend much money on clothes

点击查看答案

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