![](https://lstatic.shangxueba.com/jiandati/h5/images/m_q_title.png)
A、a free trial
B、a “no” into a “maybe”
C、the saleswoman is not placing them under a lot of pressure.
D、The price strategy
A、a free trial
B、a “no” into a “maybe”
C、the saleswoman is not placing them under a lot of pressure.
D、The price strategy
A、a price discount
B、replacements of the goods
C、a refund
D、nothing
What does the author mean when he says "the company walks a tightrope"(Sentence 1, Para. 3)?
A.The company has both the chance to succeed and to fail in dealing in a new product.
B.The company has to study customer's behavior. before a new product is introduced.
C.The company has to find a new way to solve customer's problems before a new product is put' on the market.
D.The company has to make a great effort to overcome the customer's inertia.
A.a free trial
B.a “no” into a “maybe”
C.the saleswoman is not placing them under a lot of pressur
E.
D.The price strategy
A.the customer buys a substitute product that yields a higher profit for the seller
B.the customer buys a substitute product that yields a lower profit for the seller
C.the customer goes to a competitor for a purchase
D.the customer says, “Call me when it’s in”
A.Rising Tone
B.Falling Tone
C.Level Tone
D.Rise-Fall
Which is NOT one of the sources from which FBI could get customer information?
A.Telephone companies.
B.Internet service providers.
C.Census bureaus.
D.Financial institutions.
Privatization, or the threat of it, is a motivation as well. Monopolies (垄断者) that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls "the revengeful (报复的) consumer". When the government opened up competition with Bezaq, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, " People wanted revenge for ali the years of bad service." The electric company, whose monopoly may be short-lived, has suddenly stopped requiring users to wait haft a day for a repairman. Now, appointments are scheduled to the half-hour. The graceless EIAI Airlines, which is already at auction (拍卖), has retrained its employees to emphasize service and is boasting about the results in an ad campaign with the slogan, "You can feel the change in the air. "For the first time, praise outnumbers complaints on customer survey sheets.
It may be inferred from the passage that ______ .
A.customer service in Israel is now improving
B.wealthy Israeli customers are hard to please
C.the tourist industry has brought chain stores to Israel
D.Israeli customers prefer foreign products to domestic ones
Privatization, or the threat of it, is a motivation as well. Monopolies that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls "the revengeful (报复的) consumer". When the government opened up competition with Bezaq, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted revenge for all the years of bad service." The electric company, whose monopoly may be short-lived, has suddenly stopped requiring users to wait half a day for a repairman. Now, appointments are scheduled to the half-hour. The graceless E1 A1 Airlines, which is already at auction, has retrained its employees to emphasize service and is boasting about the results in an ad campaign with the slogan, "You can feel the change in the air." For the first time, praise outnumbers complaints on customer survey sheets.
It may be inferred from the passage that
A.customer service in Israel is now improving.
B.wealthy Israeli customers are hard to please.
C.the tourist industry has brought chain stores to Israel.
D.Israeli customers prefer foreign products to domestic ones.
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者) that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls "the revengeful(报复的) consumer." When the government opened up competition with Bezaq, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People want revenge for all the years of had service." The electric company, whose monopoly may be short-lived, has suddenly stopped requiring users to wait half a day for a repairman. Now, appointments are scheduled to the haft-hour. The graceless El A1 Airlines, which is already at auction(拍卖), has retrained its employees to emphasize service and is boasting about the results in an ad campaign with the slogan, "You can feel the change in the air." For the first time, praise outnumbers complaints on customer survey sheets.
It may be inferred from the passage that ______.
A.customer service in Israel is now improving
B.wealthy Israeli customers are hard to please
C.the tourist industry has brought chain stores to Israel
D.Israeli customers prefer foreign products to domestic ones
为了保护您的账号安全,请在“简答题”公众号进行验证,点击“官网服务”-“账号验证”后输入验证码“”完成验证,验证成功后方可继续查看答案!