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theoddthing was thathe didn’t recognize me. a real b whole c same d strange

the odd thing was thathe didn’t recognize me.

a real b whole c same d strange

提问人:网友deguozou 发布时间:2022-01-06
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第1题
One of the odd things about some business organizations is that they spend so much money to lure new customers and spend so little to keep them after they've been landed. It just doesn't make sense. Taking customers for granted is routine in some larger organizations, where mere bigness generates an attitude of indifference.

Loyal customers are an organization's only protection against bankruptcy, and losing them because of neglect or indifference is downright sinful. Not only do satisfied customers continue to fatten the till, they often encourage others to buy. This is advertising that doesn't cost a penny. And although there are always problems in giving good service to customers, maintaining their patronage(光顾) isn't all that difficult. It's a matter of attitude, of believing that everyone who buys from you is entitled to the best treatment you can deliver. Plus giving just a little more than you have to.

We said there are always problems in giving good service to customers. The reason, of course, is that no organization is perfect, and there's many a slip: unreasonable delays in filling orders, shipping the wrong merchandise, failing to answer letters promptly, and so on.

Sometimes these errors or failures can't be helped. For example, if you can't get parts because of material shortages or a transportation strike, customers may be denied the goods they've ordered. And not infrequently the customer is to blame—for example, failing to clearly identify the article or service required.

Yet no matter who is at fault, customers whom you value highly should generally be given the benefit of the doubt. Note that we said "customers whom you value highly." The old saying(格言) goes that all customers should be treated alike is a myth. Customers who repeatedly place large orders and pay for them will naturally, get more attention than those who buy infrequently and have to be badgered to pay what they owe. However, you have to make the assumption that all customers are good unless proved otherwise.

The main idea of the passage is best expressed by which of the following? _____

A.Business organizations should not spend so much money to attract new customers

B.Maintaining customers' patronage is the most important to business organizations'

C.Customers are kings

D.Organizations should pay more attention to the benefit of their customers

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第2题
Watch a video clip from “Dead Poets Society” and answer the following questions. What was the student (Todd Anderson) required to do before the class?
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第3题
Due to the great need of our goods, we regret to inform you that we can’t _____ your delivery date.

A、meet

B、agree

C、supply

D、stipulate

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第4题
On Hollywood’s , there are more than 2000 Star Medals with Hollywood celebrity name.

A、platform

B、Walk of Fame

C、stadium

D、harbor

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第5题
Economics is no different. Supply, demand, elasticity, comparative advantage, consumer surplus, deadweight loss--these terms are part of the economist ’s language. In the coming chapters, you will encounter many new terms and some familiar words that economists use in specialized ways. (1)At first, this new language may seem needlessly arcane. But, as you will see, its value lies in its ability to provide you a new and useful way of thinking about the world in which you live.

Economists try to address their subject with a scientist ’s objectivity. They approach the study of the economy in much the same way as a physicist approaches the study of matter and a biologist approaches the study of life: (2)They devise theories, collect data, and then analyze these data in an attempt to verify or refute their theories.

To beginners, it can seem odd to claim that economics is a science. After all, economists do not work with test tubes or telescopes. (3)The essence of science, however, is the scientific methods--the dispassionate development and testing of theories about how the world works.

This method of inquiry is as applicable to studying a nation ’s economy as it is to studying th earth’s gravity or a species ’ evolution. (4)As Albert Einstein once put it, “The whole of nothing more than the refinement of everyday thinking. ” (225words)

(1)__________________________________

(2)__________________________________

(3)__________________________________

(4)__________________________________

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第6题
i have little information asregards her fitness for the post.

a at b with c from d about

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第7题
Word2000可对文档中个别段落进行分栏排板。 ()
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第8题
局域网与广域网是不同的网络,不可以实现互联。()
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