题目内容
（请给出正确答案）
To find a reliable financial adviser, you have to do all the following EXCEPT
A．search his information on some websites.
B．see how your friends comment on him.
C．make sure he's always done a good job.
D．tell him that you have high credit record.
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更多“To find a reliable financial a…”相关的问题
A．Those dream interpretations are based on psychological thesis.
B．We can find nothing reliable in those interpretations.
C．Some dream interpretations have scientific support.
D．Most of the interpretations of dreams are not very believable.
A．so that
B．in order that
C．consequently
D．eventually
阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1. Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.
3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.
You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.
1. Hotel customers and hotel staff think the same about breakfast.{T、F}
2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.{T、F}
3. It’s not necessary to know about the customers’ needs and preferences. {T、F}
4. Questionnaires are useful in getting feedback from customers.{T、F}
5. Front-line staff have nothing to do with improving customer service.{T、F}
Many AIDS experts are not completely satisfied with results of the study because ______.
A．only a limited number of chimpanzees are used for sampling the virus.
B．it is now extremely difficult to find chimpanzees that carry the virus.
C．the samples collected are from two different subspecies of chimpanzees.
D．it does not provide reliable evidence of the link between SIV and HIV - 1.
Many AIDS experts are not completely satisfied with results of the study because
A．only a limited number of chimpanzees are used for sampling the virus.
B．it is now extremely difficult to find chimpanzees that carry the virus.
C．the samples collected are from two different subspecies of chimpanzees.
D．it does not provide reliable evidence of the link between SIV and HIV-
Which of the following is NOT a measure to resolve the 21st century energy challenges？
A．Finding more reliable sources of fuel.
B．Selling natural gas to European markets.
C．Developing new pipelines and gas facilities.
D．Promoting technology cooperation to find more fuel.
According to the passage, which of the following is NOT true？
A．Handwriting was sometimes used as a method in identifying the right person for the job because it was considered to be able to reveal one's possibility of success in management.
B．Most references are too favorable to be a reliable criteria in judging one's capability.
C．Checks on credit and security records and one's political leanings can be very helpful for the employers to find the suitable person.
D．Tests which test personality and personal and mental skills are suggested to be superior to any selecting methods.
Who most likely are the listeners？
A．Tourists.
B．Readers.
C．Journalists.
D．Publishers.
Gentlemen,
Your name has been brought to our (141) as one of the reliable importers. Therefore, I am writing with a keen interest in having business with you.
We have been engaged in exporting goods to all over the world, enjoying a good reputation for many years. Thanks to our excellence in conducting export business and close connections with the best sources of supply, we may well be sure that (142) you favorably consider our proposal, we are in a position to supply you with our goods at competitive prices. I am (143) sending you a copy of our complete catalog in which we trust you will find something that would suit for your trade. If you would care to deal with us, we shall be pleased to give you further details of business.
For any information respecting our standing and reputation, don't hesitate to contact us.
We look forward to your early and favorable reply.
Yours truly,
John Gray, General Director
(41)
A．objective
B．destination
C．eagerness
D．attention
One disadvantage of using robots is that they consume__________.
A too much energy
B based on American designs
C they are too costly
D they are not reliable
E good to quality control
F free of charge
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