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Positive words, such as “Thank you” and “pleasure” may help achieve positive customer contact.

提问人:网友Euny_yang 发布时间:2022-01-07
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第1题

听力原文: Presenter: Welcome to this short--and you have my word, it will be short!--presentation on the conference and meeting facilities available at the Construction Education Centre. The Construction Education Centre is the established focal point for many major activities connected with building materials, construction, architecture and design--and even some activities outside those areas. For almost seventy years it has remained at the heart of the industry and today plays host to many important events, receiving over 100,000 visitors, trainees and delegates throughout the year. The Construction Education Centre provides the perfect venue for a wide range of business, educational and social functions including: conferences, seminars, meetings, special events, product launches and press events, exhibitions, presentations, lectures and training classes. Our team of experienced personnel is on hand to ensure your event runs smoothly and our aim is to remove the normal worries and concerns from function organisers so that events are both cost-effective and anxiety-free. Some our recent clients include Design for Homes, the Association of Building Engineers, Learn Direct, the London Housing Federation and even the College of Law.

A full range of equipment is available for use, including a slide projector, which is available for half or whole days, video and monitor, 35mm carousel slide projector with infra red remote control and screen, flip charts and accessories, laser pointers and lecterns. Other audio-visual equipment can be provided as well as access to Broadband Internet services. Details are provided on request. My business card is attached to the brochures you've been given.

Allow me to provide you with a brief introduction to our range of rooms. On this slide, you can see the main conference room. We call it the London Room. Spacious, isn't it? This room has the advantage of central movable panels, making it an ideal venue for seminars of up to 140 people or receptions for up to 200. The suite may also be used for presentations. The room may be divided into three separate rooms if required. This slide shows you the Bloomsbury Room. It is also ideally suited for seminars and lectures. There is seating for 72 people or it can be used as a reception area for up to 100. Next, we have two rooms that are very similar. Indeed, we have given them virtually identical names. We call them Holborn 1 and Holborn 2. They are both suitable for small meetings, training classes and presentations. Hol-born 1 is slightly larger, capable of hosting 20-22 people, whilst Holborn 2 holds a maximum of 18 people. The Oxford Suite measures 12 by 6 metres and provides a more spacious and luxurious environment for executive meetings and presentations. As you can see, it is particularly elegant and well furnished.

The Construction Education Centre also has an exhibition area, which is used by many clients when they hold a conference or meeting. This can be used as a way of informing delegates of your company or as a visual launch pad for your company or it's products and services. Recently, we held an exhibition entitled "Sustainable London" from Friday 9th March until Saturday 28th April. Here are a few slides showing that exhibition. The "Sustainable London" exhibition presented the challenge, the response and progress towards a sustainable 21st century city. The exhibition featured over 60 different schemes from private houses to master plans and showed how local government, architects and engineers are employing technology to reduce environmental impact and address climate change. Here, we can see an example of a display of environmentally friendly technology by some of the leading brands in the field.

I would also like to show you a few slides showing our educational activities. Here, you can see our vocational students assessing construction plans. We currently have about 1

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第2题
A guest says “thank you” after you helped her with her bags. What would you respond?()

A、You’re welcome but I must be off

B、My please. I’m John. Please call the bell desk if you need anything else

C、No problem. Take it easy

D、Don’t mention it

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第3题
please choose one and give your opinions.
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第4题
--Thank you for your help.

-- _________.

A.It doesn't matter

B.You're welcome

C.You're kind

D.I don't think so

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第5题
The imperative mood is often used in writing instructions, because it is more direct and economical.
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第6题
“Caution” is used to alert readers about serious injury or serious damage to equipment.
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第7题
It is necessary to ask someone to test the accuracy of the instructions and clarity of the steps.
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第8题
The best policy to deal with potential dangers in writing instructions is to state disclaimers clearly.
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