题目内容（请给出正确答案）

[主观题]

听力原文：M: Customer service. Andey Grant speaking. How may I help you？W: I can't believe

听力原文：M: Customer service. Andey Grant speaking. How may I help you？

W: I can't believe this is happening. I called and ordered a 32-inch bag last Friday. But today I found that you sent a 24-inch one. I was planning to use that bag during our vacation in Mexico, but it doesn't seem possible any more because we will take off on Saturday. It's only two days away. What am I supposed to do？

M: I'm really sorry, madam, I'll check right away. Would you please tell me your order number？

W: It's CE2938.

M: Just a minute. I do apologize, madam. There did seem to be a mistake. I'll have the bag of the correct size sent to you by overnight mail right away. It will arrive in time for your Saturday trip. Again I apologize for any inconvenience caused by our mistake. I promise it won't happen again.

W: OK. Well. Thank you.

M: Thank you, madam, for choosing Linch mail. I hope you will have a wonderful vacation.

How does the woman feel at the beginning of the conversation？

A．Angry.

B．Surprised.

C．Sad.

提问人：网友hy88123456 发布时间：2022-01-07

参考答案

查看官方参考答案

如搜索结果不匹配，请联系老师获取答案

您可能会需要：

重置密码查看订单联系客服

安装简答题APP，拍照搜题省时又省心！

更多“听力原文：M: Customer service. Ande…”相关的问题

第1题

听力原文：M: How to decide the amount of the loan granted to a banker's customer？W: The ban

听力原文：M: How to decide the amount of the loan granted to a banker's customer？

W: The banker will examine the detailed financial statements of the customer before making a decision.

Q: What should a banker do before a loan is made？

(13)

A．To make a decision quickly.

B．To make friends with the customer.

C．To know the position of the customer.

D．To examine the details of the financial statements.

点击查看答案

第2题

听力原文：M: I'm not feeling well today.W: Take the medicine three times a day and have a r

听力原文：M: I'm not feeling well today.

W: Take the medicine three times a day and have a rest.

Q: What's the probable relationship between the two speakers？

(10)

A．Tourist and guider.

B．Waiter and customer

C．Patient and doctor.

D．Manager and worker.

点击查看答案

第3题

听力原文：M: Make twenty copies for me.W: Certainly, sir, as soon as I make the final corre

听力原文：M: Make twenty copies for me.

W: Certainly, sir, as soon as I make the final corrections on the original.

Q: What's the probable relationship between these two speakers？

(2)

A．Clerk and customer

B．Boss and secretary

C．Lawyer and client

点击查看答案

第4题

听力原文：M: May I help you？W: Yes, I'd like to buy a swimming suit for my elder sister as

听力原文：M: May I help you？

W: Yes, I'd like to buy a swimming suit for my elder sister as a birthday present.

What is the relationship between the speakers？

A．They are sisters.

B．They are strangers.

C．They are customer and shop assistant.

点击查看答案

第5题

听力原文：M: Oh, it's so bad. I can't find my wallet!W: Maybe you lost it in this classroom

听力原文：M: Oh, it's so bad. I can't find my wallet!

W: Maybe you lost it in this classroom.

M: I've already searched it from top to bottom.

What is the relationship between the speakers？

A．They are strangers.

B．They are classmates.

C．They are customer and shop man.

点击查看答案

第6题

听力原文：M: Rose, were you able to send the yellow shelves to the customer？W: No, the sale

听力原文：M: Rose, were you able to send the yellow shelves to the customer？

W: No, the sales department didn't give the shipping address. I've already e-mailed them twice this week.

M. Could you try to phone them？ I'd like to get that information as soon as possible, so the shelves can leave the warehouse today.

W: No problem. Do you have their number？

What has Rose done this week？

A．She sent an order.

B．She sent an e-mail.

C．She placed an order.

D．She made a phone call.

点击查看答案

第7题

听力原文：M: If a customer lost his draft, will the bank still pay the draft to him？W: The

听力原文：M: If a customer lost his draft, will the bank still pay the draft to him？

W: The drawee bank may investigate the title of the person who holds it. If he has a good title, the draft will be paid.

Q: What will the drawee bank do after being informed of loss of a draft？

(18)

A．The drawee bank will refuse to pay the draft.

B．The drawee bank will issue another draft to the customer.

C．The drawee bank will investigate into the case first.

D．The drawee bank will pay the draft immediately.

点击查看答案

第8题

听力原文：M: When is the assignment due？ And what type of report do you want？W: It’s due on

听力原文：M: When is the assignment due？ And what type of report do you want？

W: It’s due on the fifteenth. I expect a full research project, about 20 pages and typed.

Q: Who are the two speakers？

(16)

A．A professor and a student.

B．A customer and a cashier.

C．An editor and an author.

D．A lawyer and his client.

点击查看答案

第9题

听力原文：W: This is New Horizon customer service. Can I help you？M: This is Franklin speak

听力原文：W: This is New Horizon customer service. Can I help you？

M: This is Franklin speaking. I bought a watch from your shop a few days ago. But I found it didn't work this morning. I'm really confused. I don't know what I should do.

W: Don't worry, sir. You can bring the watch to our store again and we will check it up and find the problem. Remember to bring back the receipt and the warranty certificate.

M: Ok, thanks a lot.

What is the man's problem？

A．He can't find his watch.

B．He's forgotten where to put his watch.

C．He can't agree with the woman.

D．His newly-bought watch stops working.

点击查看答案

第10题

听力原文：M: When is the assignment due？ And what type of report do you want？W: It's due to

听力原文：M: When is the assignment due？ And what type of report do you want？

W: It's due to the fifteenth. I expect a full research project, about 20 pages and typed.

Q: Who are the two speakers？

(19)

A．A professor and a student.

B．A customer and a cashier.

C．An editor and an author.

D．A lawyer and his client.

点击查看答案

第11题

听力原文：W: Hello, this is Mary Collins. May I speak to my husband, please？M: He's just go

听力原文：W: Hello, this is Mary Collins. May I speak to my husband, please？

M: He's just gone out with a customer to show him a new car.

What kind of work does Mr. Collins do？

A．He is a taxi driver.

B．He is an insurance salesman.

C．He is a sub driver.

D．He is a car salesman.

点击查看答案

警告：系统检测到您的账号存在安全风险

为了保护您的账号安全，请在“简答题”公众号进行验证，点击“官网服务”-“账号验证”后输入验证码“”完成验证，验证成功后方可继续查看答案！

微信搜一搜

简答题

点击打开微信

警告：系统检测到您的账号存在安全风险

抱歉，您的账号因涉嫌违反简答题购买须知被冻结。您可在“简答题”微信公众号中的“官网服务”-“账号解封申请”申请解封，或联系客服。

微信搜一搜

简答题

点击打开微信