题目内容
（请给出正确答案）
What does Ms. Barb McCarthy invite Mr. Jim Reardon to do？
A．Attend an upcoming convention
B．Visit her brother
C．Read her hotel' s brochure
D．Take a tour of Tokyo
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Ms. Barb McCarthy
Shinjuku Hotel
3-7-1-2, Nishi-Shinjuku,
Tokyo 160-0000, Japan
November 3
Mr. Jim Reardon
Grand Berlin Hotel
Marlene Dietrich Platz 2,
Berlin 10785, Germany
Mr. Jim Reardon,
We would like to thank you for helping us to have such wonderful time in Berlin. Because we own a hotel about the same size as yours, we understand how busy you must be, and it makes us appreciate even more the time you gave to us while we were at the hotelier's connection last month.
My brother had said that you would make us feel welcome, but you did even more than that. It was very kind of you to drive us to see all of the sights in your great city - especially the newly rebuilt parliament building, which we found to be an impressive architectural work indeed. We were impressed by the richness of Berlin's culture and life, and will surely recommend a visit there to all of our colleagues as well as to our guests.
Please don't hesitate to contact us if you ever expect to be in Tokyo. We would be honored to return your kindness if you are ever in our city.
Sincerely,
Barb McCarthy
For what does Ms. Barb McCarthy thank Mr. Jim Reardon？
A．Free accommodations
B．Information about hotels
C．Convention tickets
D．A sightseeing trip
What does Ms. Jones hope to do？
A．Join on a trial basis only
B．Spread her payments over 24 months
C．Sign up for an extended period
D．Inspect the facilities in person
W: I'd prefer to draw by cheque.
Q: What account does Ms. Li want to open？
(17)
A．RMB account.
B．A checking account.
C．A U.S. dollar account.
D．A special account.
听力原文：W: Hello. Mr. Summerfield. How are you today？
M: Very well. Thank you, Ms. Green.
W: What can I do for you？
M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we've not received the right quantity of manuals to support the telephone system.
W: Oh, dear, that's bad news. I'm very sorry to hear that, and you don't know how many packs are without manuals？
M:No, because we haven't opened every pack. But in several of those that have been opened there are none, no manuals.
W: I'm very sorry about this inconvenience, Mr. Summerfield. We'll send out the manuals this afternoon by express mail entirely at our cost, and the manuals should arrive tomorrow or the day after at the latest.
M: All of them, right？
W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.
M: Yes. Yes, I see. That would be great.
W: Please accept our apologies for this mix-up. I assure you we will do everything possible to find out why the mistake happened.
M: Right. Thanks for your swift action.
W: Not at all. Thank you and goodbye for now. Do call if there is anything else.
M: All right. Thank you. Goodbye, Ms. Green.
W: Goodbye.
Questions:
What problems are the speakers discussing？
What does the woman promise to do？
What does the man think of the solution？
(20)
A．The man has sent the order to the woman by mistake.
B．Some of the telephone systems don't work properly.
C．Some of the packs do not contain any manuals.
D．The quality of the goods is not up to the standard.
听力原文：W: I'd like to buy a copy of Professor Franklin's book "On Sea Shells".
M: I'm sorry, Ms. , that book has been out of print for some time now.
Q: What does the man say about the book？
(19)
A．It is no longer available.
B．It has been reprinted four times.
C．The store doesn't have it now, but will have it soon.
D．The information in the book is out of date.
In what city does Ms. Grace live？
A．Hamilton
B．Cambridge
C．Brantford
D．Caledonia
W: Thanks, Gale, but I'm going to carpool with Ms. Gomez. She's going to move near my apartment next week.
M: Oh, really？ That' s too bad that you couldn' t join us but it' s good you' re taking a car with her. I used to work with her in the marketing department.
W: Well, I know for sure that she is never late for appointments.
What does Gale suggest Julie do？
A．Commute to the office together
B．Go to a pool to swim
C．Move to his apartment
D．Buy a new car
SECTION A CONVERSATIONS
Directions: In this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.
听力原文：M: Fine. I'll send it back, together with your original copy to your room as soon as possible.
W: Does your hotel have interpreters？
M: Yes. Russian, French and Japanese interpreters are available for you; of course we also have English ones.
W: The International Medical Research Conference will be held in the Easter Hall from May 12, but our English interpreter has fallen ill. We'd like to have an interpreter with good language proficiency and basic medicine background.
M: I'll see what I can do. May I have your name and room number, please？
W: Ms. Brown, Room 1104.
M: Ms. Brown, we charge 50 per day for interpreter's service, is that OK？
W: No problem. It would be better if I can talk with the interpreter in advance before the conference.
M: OK. How long do you need this service, Ms. Brown？
W: I'm not quite sure. It depends on the progress of the meeting.
M: OK. As soon as I have made the arrangements, I'll phone you and send a confirmation form. for you to sign.
W: That would be nice. Thank you.
Why does the woman come to the business center？
A．She wants to fax her reports.
B．She intends to have a talk with the manager of the center.
C．She wants to find a translator.
D．She comes here to deal with a business.
What does Ms. Bertolini suggest？
A．Printing an apology in the next issue of the magazine
B．Omitting mayonnaise from the recipe
C．Modifying the stated preparation time of the recipe
D．Verifying ingredients with an editor before publication
听力原文：W: Hi, I'd like to open a bank account.
M: Sure. Do you have proof of identification with you such as your passport Ms...？
W: Miller. Haley Miller. Yes, here's my driver's license. Do you need any other forms of ID？ I have a credit card as well.
M: No, your license should be good enough. While I make a copy of your license, I want you to fill out the application form. here.
What does Ms. Miller want to do？
A．Open a store
B．Open an account
C．Withdraw some money
D．Take out a loan
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