A.To find out when the film starts.B.To show the man a review.C.To work on it while th
A.To find out when the film starts.
B.To show the man a review.
C.To work on it while they are at the library.
D.To kill time before they meet again.
A.To find out when the film starts.
B.To show the man a review.
C.To work on it while they are at the library.
D.To kill time before they meet again.
听力原文:M: Good morning, madam. Can I help you?
W: Yes, thanks. I want to go to New York and I'm not sure of the best way to get there.
M: Well, you can get there by the long distance bus. It costs only 20 dollars.
W: Mm, that's not bad. How long does it take to get there?
M: It takes you about ten hours.
W: Ten hours? That's a long time.
M: Yeah. But you can go at night, and you can get some sleep on the way.
W: That's terrible. I can't sleep well when sitting up.
What does the woman want to do?
A.To find out the best way to New York.
B.To find out information on traveling by bus.
C.To find out the cheapest way to get to New York.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy's Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even Offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. In that way, they don't have to carry heavy bags out to the car.
In America, customer service continues long after the sale. Many products come with a money-back guarantee, ff there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.
From the passage we know in America the principle of customer service is ______.
A.to be fast and convenient
B.to make customer the center of attention
C.to be the first in the world
D.to make the customer feel at home
A.To find all excuses for the failure
B.To blame someone else
C.To find out the cause and improve himself
D.To remember the past failures
Why does the woman need the paper?
A.To find out when the film starts.
B.To show the man a review.
C.To work on it while they are at the library.
D.To kill time before they meet again.
听力原文:W: Hi, Tom, I haven't seen you in a while. What seems to be the problem?
M: Actually I'm a little embarrassed about coming here, doctor. I feel fine fight now. But you know how much stuff is going around. Anyway every year around the holidays, like clockwork I come down with something.
W: So you're interested in prevention. What symptoms do you usually get?
M: You know, cough, fever, runny nose, my head and bones ache. Chills even. I'm usually miserable for a week and it ends up ruining my holidays.
W: Sounds like a typical flu to me. As you said, lots of people have it. Influenza often strikes when people are overtired, stressed out and not eating nutritious food. And also you increase your exposure to a virus when you're in big crowds where lots of people are coughing and sneezing.
M: I certainly spend a lot of time in department stores around the holidays buying gifts for people.
W: Yes. And so you increase your exposure to airborne viruses just when your body's resistance is already low from all of the running around you do. M: So what can I do to ward off the flu?
W: Actually it's fairly simple. Get a lot of rest, eat well. That way your immune system will be boosted. And you'll be more able to fight off illness.
M: All these things make sense. But one more question. Aren't I bound to get sick anyway if there's an outbreak in the dorm?
W: Oh, you didn't mention you lived in the dormitory. In that case, I'd also suggest you get immunized. The vaccine available prevents the three main types of influenza. Why don't you go to the university health center? The shots are free there.
M: I'll do it right away. It will be nice to feel well during the holidays for once.
(23)
A.To find out if he has the flu.
B.To find out how to maintain a nutritious diet.
C.To find out how to prevent illness.
D.To find out the results of a blood test.
Why does the professor say this?
A.To express uncertainty about the students" understanding of his purpose.
B.To indicate art involvement is a matter of degree and everybody is involved.
C.To check the students" attitude towards art and their reflections.
D.To find out what the students prefer when choosing art subjects.
听力原文:M: Hello, Ann. I haven't seen you in a while. What seems to be the problem?
W: Actually I'm a little embarrassed about coming here. I feel free right now, but you know how much stuff is going around. Anyway every year around the holidays like clockwork I come down with something.
M: So you're interested in prevention. What symptoms do you usually get?
W: You know, cough, fever, runny nose, my head and bones ache, chills even. I'm usually miserable for a week and it ends up ruining my holidays.
M: Sounds like typical to me. As you said, lots of people get it when they're overtired, stressed out and not eating nutritious food. And also you increase your exposure to a virus when you're in big crowds where lots of people are coughing and sneezing.
W: I certainly spend a lot time in department stems around the holidays buying gifts for people.
M: Yes. And so you increase your exposure to airborne viruses.
W: So what can I do to ward off the flu?
M: Actually it's fairly simple. Get a lot of rest and eat well. That way your immune system will be boosted. And you'll be more able to ward off illnesses.
W: All these things make sense. But one more question. Aren't I bound to get sick anyway ff there's an outbreak in the dorm?
M: Oh, you didn't mention you lived in the dormitory. In that case I'd also suggest you get immunized. The vaccine available prevents the three main symptoms of influenza. Why don't you go to the university health center? The shots are free them.
W: Really! Thank you. I'll do it right away.
(23)
A.To find out if she has the flu.
B.To find out how to maintain a nutritious diet.
C.To find out how to prevent illness.
D.To find out the results of a blood test.
Why did Susan and Michael interview children aged between 9 and 11?
A.To find out whether they take music lessons in their spare time.
B.To find out whether they can name four different musical instruments.
C.To find out whether they enjoy playing musical instruments in school.
D.To find out whether they differ in their preference for musical instruments
The doctors came to visit Jerry Page, expecting _________.
A.to care him of his sleeplessness
B.to find that his sleeplessness was not really true
C.to find out why some old people didn't need any sleep
D.to find a way to free people from the need of sleep
听力原文:W: Hello, Jim. I haven't seen you in a while. What seems to be the problem?
M: Actually I'm a little embarrassed about corning here. I feel fine right now. But you know every year around the holidays, like clockwork I come down with something.
W: So you're interested in prevention. What symptoms do you usually get?
M: You know, cough, fever, runny nose, my head and bones ache, chills even. I'm usually miserable for a week and it ends up ruining my holidays.
W: Sounds like a typical flu to me. As you said, lots of people have it and it often strikes when people are overtired, stressed out and not eating nutritious food. And also you increase your exposure to a virus when you're in big crowds where lots of people are coughing and sneezing.
M: I certainly spend a lot of time in department stores around the holidays buying gifts for people.
W: Yes. And so you increase your exposure to airborne viruses just when your body's resistance is already lower.
M: So what can I do to ward off the flu?
W: Actually it's fairly simple. Get a lot of rest, eat well. That way your immune system will be boosted. And you'll be more able to fight off illness.
M: All these things make sense. But one more question. Aren't I bound to get sick anyway if there's an outbreak in the dorm?
W: Oh, you didn't mention you lived in the dormitory. In that case I'd also suggest you get immunized. The vaccine available prevents the three main types of influenza. Why don't you go to the university health center? The shots are free there.
M: I'll do it right away. It will be nice to feel well during the holidays for once.
Why did the man go to the doctor's place?
(20)
A.To find out if he is sick.
B.To find out what a nutritious diet is like.
C.To find out how to prevent illness.
D.To get the results of a physical examination.
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