题目内容
（请给出正确答案）
What does the speaker talk about？
A．The role he's going to play in the lab.
B．The workbook pupils are going to use.
C．The experiment the pupils are going to do.
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Similar to above exercise but for
As the intrinsic parity of
is -1, please give the parity of
.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______.
A．complain personally to the manager
B．threaten to take the matter to court
C．write a firm letter of complaint to the store of purchase
D．show their written proof of the purchase to the store
A、Temperature.
B、Aroma.
C、Taste.
D、Color.
A、refers to
B、explains
C、records
D、reflects
A、Fred
B、Belle
C、The Cratchits
D、Jacob Marley
•Choose the best word to fill each gap from A, B, C or D.
•For each question (19-33), mark one letter (A, B, C or D) on your Answer Sheet.
When is a low-cost airline not a 'no-frills' airline？ When it adds frills, business travellers who have taken enthusiastically to value-for-money air (19) are now being offered packages more commonly associated with mainstream airlines.
To date, the attraction of no-frills airlines has been based on price; forget the more convenient departure points, creature comforts or ease of (20) . Easyjet, Ryanair and Debonair have all undercut leading carriers by as (21) as 70 per cent on high volume routes.
However, in the wake of increased competition and aggressive price-cutting from mainstream airlines such as KLM UK, three no-frills airlines are changing tack. Virgin Express is (22) legroom and is contemplating the (23) of a frequent-flyer programme; Go, owned by British Airways, is wooing the business traveller; and Debonair is introducing a business class section next week.
Debonair, based at Luton Airport, north of London, was launched just over two years ago and went into (24) for the first time this summer. Even when it started, it (25) itself slightly apart from its low-cost competitors by offering more seat comfort, a drink in-flight and a (20) frequent-flyer scheme.
Debonair's business class, called ABC, will give (27) more privacy during the flight, a fully-refundable, flexible ticket, a free bar, a snack and a dedicated check in desk. Yet the (28) will remain as much as 40 per cent below the average business class ticket price.
Other low-cost airlines, however, are standing (29) Even so, Easyjet, which markets itself on lowest price, no catering and direct sell, has now introduced a ￡10 (30) to allow its passengers to (31) from one Easyjet flight to another. This is effectively a concession to the business traveller, who needs more flexibility.
Attempts by Virgin Express, Go and Debonair to move upmarket are being (32) by some as the beginning of a consolidation in the sector. With so much (33) on price, it seems likely that some players in the low-cost airline business will fail to survive.
(19)
A．journey
B．travel
C．tour
D．trip
A、hypothetical examples
B、brief examples
C、extended examples
D、complex examples
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