I () any buy online last month.

A It makes life easy ;

B It takes some time for the stuff you buy online to arrive ;

C The stuff you buy online arrives quickly.

W: The online database has all these papers and it's free．

Q: What does the woman suggest the man do？

(14)

A．Not to subscribe to the journal.

B．To buy the latest issue of the journal.

C．Not to miss any brilliant papers.

D．To photocopy the papers in the journal.

Henry and his friend Sally are talking about online shopping.

Sally: Do you do a lot of your shopping online？

Henry: Not really. I like looking at what's available on the Internet before I actually buy it. Sometimes, I'll choose what I want in a shop, later buying it online if it's cheaper. You don't like buying things online, do you？

Sally: No. I'm a little worried about security issues. You never know who's trying to find out your codes and passwords. Aren't you worried about that？

Henry: Not really. I know that it happens, but if you buy from reputable companies with secure websites, it should be OK. Even though I use online shopping facilities, I don't think it's the best way.

Sally: I'm surprised to hear you say that. I thought you loved any digital things.

Henry: I do. I'm a big fan of using new digital products, but I don't want to sit in front of a computer screen all day. I think people need to get out and interact with other people.

Sally: So, how about coming to the department store with me？ I want to see if there are any new summer clothes on sale yet.

Henry: Sure. I'd love to join you. Can we stop by the computer store？ I just want to see if they have something.

Sally: Sure. While you're in the computer store, I will visit the book store opposite. I like to browse through their books if they have anything interesting.

Henry: OK. I've finished online. Let's go. I'll just get some money and my credit card.

Sally: Thanks for reminding me. I had forgotten to get mine.

1. Both of them like online shopping very much.（）

2. Being cheap is one of the reasons for online shopping.（）

3. Henry is a big fan of digital products, so he likes sitting in front of the computer all day.（）

4. Henry will go to the department store with Sally.（）

5. Both of them will visit the computer store.（）

Henry and his friend Sally are talking about online shopping.

Sally: Do you do a lot of your shopping online？

Henry: Not really. I like looking at what's available on the Internet before I actually buy it. Sometimes, I'll choose what I want in a shop, later buying it online if it's cheaper. You don't like buying things online, do you？

Sally: No. I'm a little worried about security issues. You never know who's trying to find out your codes and passwords. Aren't you worried about that？

Henry: Not really. I know that it happens, but if you buy from reputable companies with secure websites, it should be OK. Even though I use online shopping facilities, I don't think it's the best way.

Sally: I'm surprised to hear you say that. I thought you loved any digital things.

Henry: I do. I'm a big fan of using new digital products, but I don't want to sit in front of a computer screen all day. I think people need to get out and interact with other people.

Sally: So, how about coming to the department store with me？ I want to see if there are any new summer clothes on sale yet.

Henry: Sure. I'd love to join you. Can we stop by the computer store？ I just want to see if they have something.

Sally: Sure. While you're in the computer store, I will visit the book store opposite. I like to browse through their books if they have anything interesting.

Henry: OK. I've finished online. Let's go. I'll just get some money and my credit card.

Sally: Thanks for reminding me. I had forgotten to get mine.

1. Both of them like online shopping very much.

2. Being cheap is one of the reasons for online shopping.

3. Henry is a big fan of digital products, so he likes sitting in front of the computer all day.

4. Henry will go to the department store with Sally.

5. Both of them will visit the computer store.

A.It makes life easy.

B.It takes sometime for the stuff you buy online to arriv

C.The stuff you buy on line arrives quickly.

Listen to the dialogue. Then write the words you hear in the blanks. (I=Interviewer, IT= Indira Thambiah) I. Argos sells goods in its ____1_____ stores and online. How do you run these operations successfully _____2_______？ IT. The key to our success is that we treat the customer as a single _____3____, and we don't treat customers as online customers or store customers. Our experience shows that customers will sometimes buy online, sometimes order on the telephone and sometimes go into the stores to pick up goods. So we need to understand what our customers want at any one time or what our customers want depending on the product that they' re buying, and serve those customers in the most _____4______ way. In terms of our operation, our operations are fully ____5____. The prices that we show on the website are identical to the prices that you would pay in the store. You can call up a call center and enquire about an order that you, you placed through any channel, whether that's the store, the website or the telephone. And if you buy something from the website and you don't like what you've got you can return that item to a store. So running a ___6___ operation is the key to our success. We don't run operations side by side; we run a truly integrated multichannel offer. I. What do you think are the keys to success in online selling？ IT. I think the, the most important thing is to understand that customers use websites for lots of different reasons. Some people are coming to a website to actually buy something on that day; a lot of other people are coming to a website to ____7____ information either about a product or about the retailer, and the key to selling online is to understand or recognize what the customer wants when they're on your website and try and provide that information. So the keys for us are providing good _____8_____ and good information - technical information on all of the products that we sell; being very clear about the price of the product and any _____9_____ that are running alongside those products; being very clear to the customer about what the ____10____ options are for each individual product; and then, allowing them to find all of that information and then buy once they’re ready.

M: Of course I have. I bought a few tickets each time for a couple of yearn, but up till now I haven't had any luck.

W: Me, either. By the way, what would you do with millions of dollars if you won the lottery？

M: Let's see...if I had the sum of money, I would buy a house for my parents in Shanghai and deposit the rest in the bank for future use. How about you, Mary？

W: If I had the sum of money, I would buy a nice car, a Porsche, and a software-designing company.

M: What would you want that for？

W: With a company of this kind in my hands, I could hire top computer programmers to make the best online games for even more money,

M: That sounds like fun.

(23)

A．About one movie.

B．About a millionaire.

C．About how to get the luck.

D．About how to become a millionaire.

A、It makes life easy.

B、It takes sometime for the stuff you buy online to arrive.

C、The stuff you buy on line arrives quickly.

听力原文：M: How is school going, Barbara？ Are you taking any new classes？

W: I'm taking another really interesting course called Business and the Web. We are learning about e-commerce and how new technological developments will affect tile way we buy, sell and market things in the future.

M: Wow, that sounds like something I should take.

W: I think it's one of the most useful courses I've had so far. Right now, we are studying wireless communications and how that's going to affect the development of the Internet and eventually online business. We have had several lectures on the importance of cell phones and several new kinds of portable computers and other electronic devices which are based on related technologies.

M: What other kinds of topics will you be covering？

W: We are going to discuss high bandwidth Internet connections, like cable modems, which will allow us to exchange information more quickly. And from there, we will focus on how Internet, TV, radio and telephone technologies are all starting to come together.

M: I was just reading about that in the newspaper. But how does that relate to online business？

W: As these technologies converge in the near future, a new high-speed network will develop which will be perfect for the distribution of products and services online.

(20)

A．E-commerce.

B．Wireless communications.

C．Business and the web.

D．New technology.

A、They can stay home to buy things.

B、They can buy things at any time they like.

C、They think they can get lower price on the Internet.

D、They can find free things they want.

听力原文：M: How is school going, Barbara？ Are you taking any new classes？

W: I'm taking another really interesting course called Business and the Web. We are learning about e-commerce and how new technological developments will affect the way we buy, sell and market things in the future.

M: Wow, that sounds like something I should take.

W: I think it's one of the most useful courses I've had so far. Right now, we are studying wireless communications and how that's going to affect the development of the internet and eventually online business. We have had several lectures on the importance of cell phones and several new kinds of portable computers and other electronic devices which are based on related technologies.

M: What other kinds of topics will you be covering？

W: We are going to discuss high bandwidth Internet connections, like cable modems, which will allow us to exchange information more quickly. And from there, we will focus on how Internet, TV, radio and telephone technologies are all starting to come together.

M: I was just reading about that in the newspaper. But how does that relate to online business？

W: As these technologies converge in the near future, a new high-speed network will develop which will be perfect for the distribution of products and services online.

(20)

A．E-commerce.

B．Wireless communications.

C．Business and the web.

D．New technology.