With email, you send a message and then a response.

If you are not satisfied with your ________(purchase), we will give you a full refund.

Choose descriptive words that appeal to your reader's five senses and that strengthen your central idea.

If you receive notice that you are facing a discrimination complaint, your first inclination may be to react instantaneously to make the problem go away.

2) Keep a short list of your achievements on a note card and pull it out when your self-criticism ________ to overwhelm you.

The target customers for the luxury hotel are travelers looking to minimize their expenses.

The speaker's goal in public speaking is to have your intended message be the message that is actually communicated.

Taboo topics like age, money, religion and marriage are “forbidden areas” for westerners.