(b) Describe the content of a reference. (5 marks)
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(b) Explain what is meant by McGregor’s
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(d) Job rotation. (3 marks)
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(c) Describe the purposes for which a person specification might be used. (4 marks)
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5 All managers need to understand the importance of motivation in the workplace.
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4 All organisations require trained employees. However, training can take many forms, some of which are internal to the organisation.
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6 The accountant communicates information to others in reports and statements. Understanding the nature and
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(e) Briefly provide five reasons to the management of Bailey’s why financial rewards could be considered to improve motivation. (5 marks)
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(b) Describe five major barriers to good communication. (10 marks)
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(b) Describe five main barriers to an effective appraisal interview. (10 marks)
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